Recent Why SERVPRO Posts

Why Should You Choose SERVPRO of Northwest Ventura County?

11/22/2021 (Permalink)

Green drying equipment neatly stacked within a work truck Stocked, Organized and Ready 24/7! Call us 805-507-5507

Our franchise owners have been in the business for over 26 years. We have the experience & knowledge it takes to handle your water or fire damage.

Our employees go through extensive training through SERVPRO U, getting an introduction to water mitigation and customer service. We do continuous education and assist our team in obtaining their IICRC certification in water and fire mitigation. We have well rounded restoration technicians that have the passion for service, and the knowledge to effectively handle your loss.

Our team will communicate with you throughout the process so you know your next steps. You can trust we are experts in this area and are here to help you get back on track.

Our skill and professionalism makes us a preferred vendor with many insurance companies. We follow proper procedures and work with integrity, always looking out for our customers.

Check our restoration page on how we can help you.

So the next time you have a water or fire damage, call SERVPRO of Northwest Ventura County 805-507-5507

National Preparedness Month: Guidelines for our Ventura Community

9/21/2021 (Permalink)

Green backdrop with blended supplies in background. Servpro logo Take the steps to be prepared BEFORE the situation arises.

Week 1: Make a Plan: Make it a family affair! Talk to family & friends about what that plan will be in case of an emergency. How will you communicate to each other to make sure everyone is safe?

Week 2: Build a Kit: Gather your supplies in one area that is easily accessible. Don’t forget to think about the kiddos and pets. If you have to stay in a shelter do you have enough snacks and activities for the little ones?

Week 3: Prepare for Disasters: Take a tour of your home. See if there are any potential obstacles in case you need to make a quick exit. Where is your home owner’s insurance policy? Have you reviewed it the last couple years? These checks will save you time in the long run, and they are low-cost, no cost preparedness

Week 4: Teach Youth About Preparedness: Talk to your little ones! It is never to early to be prepared. Review emergency numbers. What do they do if they get separated from you? Do they know your meeting point? Communication and practice are key for when emergencies arise.

How Does SERVPRO Know What I’m Going Through? Because We’ve Been There!

9/20/2021 (Permalink)

Shows white ceiling with water dripping from ceiling tiles and vent. Here's the look of our leaking ceiling! Lucky for us, we are surrounded by SERVPRO Heroes!

Just two months ago, our very own SERVPRO of NW Ventura County got their own water damage surprise. Quiet morning like usual, when our office personnel started hearing soft tapping sounds. Before we knew it, water was pouring out of the ceiling! Pipe had burst and there was no stopping the flow of water.

After the initial feeling of panic. Our staff went into SERVPRO HERO MODE!

Here’s what we had to do.

#1: Stop the water source. Main water shut off was our best friend that day.

#2: Placed buckets to capture as much water as possible before it had time to spread throughout the office.

#3: Notified Property Management of the situation so they could make their own assessment on repairing the pipe. Plumber called out for repairs.

#3: Once the water stopped dripping it was SERVPRO assessment time. Our technician, using his moisture meter, marked the moisture path with blue tape. (Gives us a visual on the extent of damage)

#4: Demo: Ceiling that was physically damaged was removed along with wet insulation. Carpet was lifted and carpet padding was removed to allow carpet to reach drying standards. Carpet padding can retain moisture and typically doesn’t dry.

#5: Drying EQ: Air Movers and dehumidifier was placed to start the drying process. As we know too well in this industry, sitting water turns to mold real fast with no air flow.

#6: Day 3 Re-Assessment: By day 3-5 we have a good idea if materials are going to dry in place or not. Lucky for us our drywall and carpet reached its drying goal.

#8: Now that everything is dry, ceiling replaced and all is well

The Water Mitigation in our office took 3 days because we acted quickly. That is why you shouldn’t wait to call us. Don’t ever assume an area is dry by look or touch. When you assume, water will spread and your initial loss area, can double in size. This will elongate your drying time frame and make it more likely you’ll need costly demo and repairs.

So the next time you find yourself in a Water DISASTER, CALL SERVPRO of NW Ventura County 805-507-5507

Emergency Flood Cleanup Service in Ventura

9/15/2021 (Permalink)

Toilet with water overflowing on tile floor When your flooring is saturated with water, call SERVPRO of NW Ventura County 805-507-5507

When you need emergency flood cleanup in Ventura, SERVPRO is here to help.

Floods can be scary, stressful, and wreak havoc on your property. Most people don't know who to call or where to begin because this is a brand new experience, that's where we come in.

If you need a trusted water remediation partner, here are several reasons you should call us.

1.) SERVPRO is a trusted industry vendor, who has the experience and know how to handle any size water damage issue. Our franchise owners have been in business for 27 years!

2.) We are licensed, bonded, and insured,(not only for auto and workers compensation, but for our liability as well) which is required in the state of California to do business. 

3.) We are locally owned and operated. Our owners, Brandon and Patrese Hedding, care deeply about doing good work and having great customer service. We are a family owned and operated business.

4.) SERVPRO guarantees our work. If you are unhappy with anything that happens within your home or business, we promise we will do everything we can to make it right.

5.) We work 24 hours a day, 7 days a week, everyday of the year.

Call SERVPRO of Northwest Ventura County anytime at (805)507-5507.


4/22/2021 (Permalink)

2 technicians and 2 customers kneeling in kitchen engaging in conversation near sink Call SERVPRO of North West Ventura County today, at: (805) 507-5507


SERVPRO of North West Ventura County is ready to take a handle on your disaster 24 hours per day, 7 days per week. SERVPRO was founded in 1967 and now has over 1,900 franchises across the US and Canada. SERVPRO IS A NATIONWIDE LEADER IN THE RESIDENTIAL AND COMMERCIAL RESTORATION INDUSTRY. Some of the types of services we offer are: water, fire, and storm damages; mold remediation; and cleaning services (including specialized COVID-19 cleaning services). Our team of experts are knowledgeable, alert and professional. Our team is available to assist you with your restoration and cleaning needs, at home and at your business. SERVPRO also specializes in large scale disaster recovery.


Here at SERVPRO, our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect. We do more than just the physical aspects of the work involved, we grow relationships within our business and with our customers. We aim to provide exceptional customer service to each and every one of our customers. Additionally, when an Insurance Company is involved or a claim has been made, we work alongside the insurance company, assisting with inspections, determining coverages and keep you updated and well informed every step of the way.


4/15/2021 (Permalink)

five technicians in full protective gear wiping down desk tops and cubicles in office Give us a call 805-507-5507 to get your COVID CLEANING



For specialized cleaning services, including the Certified: SERVPRO Cleaned defensive pathogen cleaning program, call us today!

AS MANY SCHOOLS, PLACES OF WORSHIP, PROFESSIONAL SPORTING VENUES, OUTDOOR PARKS, CAMPGROUNDS, AUTO DEALERS, MOVIE THEATRES, FITNESS CENTERS, CAR WASHES EXECUTE THEIR OWN PERSONAL REOPENING PLANS WITH MODIFICATIONS, it is more important than ever before, to ensure cleanliness in your homes and businesses. Being proactive can make a world of a difference for you and those around you as we OVERCOME COVID-19 AND EXHIBIT VIBRANT HEALTH!


Here at SERVPRO of Northwest Ventura County we go above and beyond to keep Ventura safe by staying up to date DAILY with the current guidelines set forth by the Centers for Disease Control and Prevention. The CDC recommends cleaning of high touch surfaces such as doorknobs, countertops, tabletops, light switches, handles and any other high touch areas specific to your home. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work than regular janitorial staff. We also use special cleaning products like our hospital grade disinfectant SERVPROXIDE.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.


SERVPRO of Northwest Ventura County is ready to respond 24-hours a day. Call us at: 805-507-5507 


10/5/2020 (Permalink)

Shows the hands of a scientist pouring chemical into a jug. As Leaders in the cleaning industry we are here to help! 805-507-5507

There is a lot of science that goes behind our products and procedures. At SERVPRO of Northwest Ventura County, we use that knowledge every day in our daily routine.

The Training is Rigorous

  • Initial franchise training
  • On-going web-based training 
  • Stringent IICRC certification
  • Hands-on training on the jobsite
  • Lead-Safe training
  • Subrogation Training

The Science We Use Everyday


  • Amps and voltage, used to determine the power requirements for a job to avoid shortages and fire risk.
  • GFCI’s (Ground-Fault Circuit Interrupters) essential when working in a wet environment. Acts as a circuit breaker to shut off electricity in the event of a power surge.
  • Power distribution boxes that convert 240-volt circuits into 120-volt circuits. Knowing about this is critical to ensure they have the right amount of power to run the correct equipment to get the job done, without going beyond amp capacities.


  • Type of extraction tools & pumps required for each type of job. All dependent on factors such as suction, lift, fluid-type
  • Air-movers: How many and what type for each job. Promotes air circulation for drying
  • Dehumidifiers; desiccant or refrigerant and where to place. Works to remove moisture from the air and speed the drying process.
  • Air Scrubbers: Assessing whether the environment calls for extraction of air pollutants, odors, or removal of mold spores.
  • Type of generator for the job. Is there electric power at the site? Sometimes portable generators are required in order to have enough power for equipment.


  • Measuring the relative humidity, temperature of air masses and understanding Equilibrium Moisture Content in materials.
  • Creating negative pressure, in order to control cross contamination.
  • Understanding Psychrometry, Condensation, temperature control and humidity control


  • Our Cleaning Agents & Products: Determining the right EPA approved chemicals for the job, the correct temperature and ratio. Understanding ingredients of chemical agents and their characteristics of nonionic, anionic, or cationic.

This is just a quick overview of what our technicians are trained to anticipate. Many ask the question “What is the best drying plan when Water Damage occurs?” and the truth is each job will occur in a different environment. At times outside factors can impede the drying process. Because of all these possible factors, there is no straight answer.

Our goal is to get you back to normal. This is why SERVPRO of Northwest Ventura County does not charge for initial inspections. CALL US 24/7 at 805-507-5507


9/21/2020 (Permalink)

Photo on SERVPRO Letterhead showing a list of evacuation plan. Emergency Alerts, Svacuation plan, Prepardeness Kit, Shelter It is never too late to be prepared. SERVPRO of Northwest Ventura County is here to help when disaster has struck 805-507-5507

September is National Preparedness Month and SERVPRO of Northwest Ventura County is here to help you set up a plan. Don’t wait until disaster is knocking at your door to have a plan ready. Disasters never wait for you, and NEVER wait for a convenient time.

*Emergency Alerts: Make sure you are set up to receive emergency alerts in your area. For Ventura County residents, check out Ready Ventura County for your VC Alert.

*Evacuation Plan: Start by creating a simple map with the layout of your home. Identify all exits and windows. Make a plan for both floors if you have a two story home. Have all evacuation routes covered. Have two routes in mind and discuss with your family members especially you’re your ones.

*Preparedness Kit: Create a kit that is tailor made for your family. What medical needs do they have if any. Here is a great website from the Department of Homeland Security to get you started.

*Shelter: Have a plan to either shelter in place OR shelter offsite. Check within your community for shelter locations. You may have a family member who lives out of town that may be able to accommodate you in an emergency. Whatever the case have a plan and make sure your family knows where they can find you in the event of an emergency.

*Communication Plan- If your electricity goes out, communication devices like computers and mobile phones can be unreliable. You may not be able to charge your phone and all your contacts will be unavailable. Have a hard copy of important numbers in your preparedness kit. Have a car charger ready. Note that text messages sometimes send when phone calls cannot get through. Text messages will also auto send when service is available again. Here is a great resource from

White Mold, Green Mold, Black Mold What’s The Difference!?!

9/3/2020 (Permalink)

Four pictures showing Black, Green and White mold growing on walls, drywall, behind drywall on wood Here are a few examples of MOLD on different parts of a home. This is what happens when water is left to saturate into walls.

White Mold: Although white mold is not technically a mold type, you may notice mold that looks white and fuzzy. This usually marks mold in its early stages. You may find this mold growing on furniture, attics and wood framing, crawlspaces. Sometimes efflorescence can be confused for white mold. Efflorescence is the salt/mineral residue left behind when water moves through a concrete structure.

Green Mold: Green mold commonly falls under the name Trichoderma. It usually grows on plants and food however you will see it affect cellulose-containing materials. It is a light greenish color and is at times referred to as toxic house mold.

Black Mold: Black mold known as Stachybotrys or toxic black mold commonly grows on drywall and is a common site after water damage. Stachybotrys Chartarum falls under the Black Mold umbrella and can have a mix of Black and greenish tint. Check out the CDC website on information regarding Black Mold and your health.

Trained mold inspectors can determine what type of mold you have. Do not always assume solely based on color. Call us if you need a referral for mold testing. When it comes to removal, we’re here to assist!

SERVPRO takes mold very seriously and in some situations, a cleaning and sanitation of the area is all that is needed. However when mold exceeds 10 sq ft. you are going to want to call SERVPRO for removal. SERVPRO offers FREE Inspections, so if you are not sure and would like to get a professional opinion.

CALL US 805-507-5507

Check out the Environmental Protection Agency for more information regarding Mold in your home.

Certified: SERVPRO Cleaned-How Ventura Businesses Can Protect Their Customers & Employees

8/13/2020 (Permalink)

Two white and green table signs with Certified: SERVPRO Cleaned logo including description of services and key points. Providing Cleaning, Sanitation & Disinfecting services with EPA-Approved cleaning products

SERVPRO of Northwest Ventura County has specialized in Bio-Hazardous clean up for years. Many organizations have looked to us when it comes to removing and disposing of bio-hazardous materials. Biological and chemical contaminants can have serious repercussions to your health. Our experience in sewage, chemical, crime scene cleaning and other Bio Hazard removal, makes us a leader in disinfecting and sanitizing. Basic janitorial cleaning does not always go that extra level needed when it comes to properly decontaminating due to COVID-19. We have the right expertise, training and equipment to reestablish sanitation standards.

Here at SERVPRO of Northwest Ventura County, we have a higher standard of clean with our Certified: SERVPRO Cleaned Program. We adhere to the 3 C’s” Consult, Clean and Certify.

Consult: Your Cleaning Protocol Specialist will assess your business and look at overall size, high frequency touch points, congestion locations, areas of high level foot traffic, employee areas, service preparation areas and more. With business getting back on their feet, we know finances can deter you from getting a professional cleaning in lieu of your daily janitorial routine. That is why we give you a FREE Estimate prior to doing any work.

Clean: We use a EPA-approved products. This includes our proprietary cleaning agent SERVPROXIDE, which is a hospital-grade disinfectant that is NSF-Certified for direct food surfaces use. We are trained to clean and decontaminate porous and non-porous surfaces, and always comply with cleaning standards set by the CDC.  

Certify: SERVPRO is a trusted brand in the cleaning industry. With every Disinfecting/Cleaning for your business, we provide your business with a Certified: SERVPRO Cleaned window decal you can place on your storefront window. This shows your customers and employees that you have taken the necessary steps to secure a higher level of clean.

 Don’t wait until it’s too late. Call us to get your FREE Estimate! 805-507-5507

Why the SERVPRO® Emergency READY Profile?

4/15/2020 (Permalink)

Emergency Ready Profile Call SERVPRO® today 805-507-5507 to get started!

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW

By developing a SERVPRO® Emergency READY Profile (ERP) for your business or residential property, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

 Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order. The SERVPRO® Emergency READY Profile Advantage:

A no cost assessment of your facility.

– This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

– It will only take a little time to complete and will not take you away from current projects.

But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.

– This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes your local SERVPRO® of NW Ventura County Franchise Professional as your disaster mitigation and restoration provider.

– You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin.

– This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information.

– Having a quick reference of what to do, how to do it and who to call provides solutions in advance

of an emergency so that during the emergency you are “Ready for whatever happens.” 

The Ready Plan is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of an Emergency Ready Profile® containing critical facility information to help speed up response time.

We are Cleaning Experts

3/18/2020 (Permalink)

Here to Help If your home or business needs deep cleaning services, call SERVPRO of NW Ventura County at 805-507-5507

SERVPRO of NW Ventura County is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

SERVPRO's Process for Mold in Your Business

3/4/2020 (Permalink)

mold on drywall Call SERVPRO today for a free inspection for your business. 805-507-5507

Every business' mold damage scenario can be  different and require a different solution, but the general mold remediation process stays the same. The steps listed below explain the “typical” process:

Step 1 : Emergency Service. Contact SERVPRO of Northwest Ventura County@ 805-507-5507.

Step 2 : Inspection and Assessments.

Step 3: Mold Containment.

Step 4: Air Filtration.

Step 5: Removing Mold and Mold infested Materials.

Step 6: Cleaning Contents and Belongings 

Step 7: Restoration

Mold is present almost everywhere, indoors and outdoors.

  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call SERVPRO of Northwest Ventura County 24/7/365 @  805-507-5507

Protecting Your Property From Water Damage

10/9/2019 (Permalink)

mud filled home after a flood When disaster strikes call SERVPRO 805-507-5507

How to Protect Your Property

  • Keep insurance policies, important documents, and valuables in a safe-deposit box.  
  • Avoid building in a floodplain or on a hillside unless you elevate and reinforce your home. 
  • Place your water heater electric panel on higher floors or the attic if they are in areas of your home that may be flooded. 
  • Install check valves in sewer traps to prevent floodwater from backing up into the drains of your home. 
  • Build barriers to stop floodwater from entering the building. Such as berms, retaining walls, and levees.
  • Keep sandbags handy in case of flood
  • Seal walls in of your foundation and in basements with waterproofing compounds to avoid seepage through cracks.

If you need help or have questions, Call SERVPRO of Northwest Ventura County 24/7  805-507-5507

SERVPRO - Knowledge to Ensure Your Safety in a Flood

10/8/2019 (Permalink)

flooded preschool classroom SERVPRO 24/7/365 805-507-5507

Flooding occurs when rain falls over several days or there is intense or heavy rainfall over a short period of time. Severe thunderstorms during the fall and winter can bring heavy rain as well.

Flash floods occur within six hours of a rain event and they can often catch you unprepared and put you in danger. You will not always have a warning that these deadly, sudden fall floods are coming, so if you live in an area prone to flash floods, plan now to protect your family and property.

Learn more about flooding and flash flooding in your area by contacting your local emergency management office, the National Weather Service, or your local planning and zoning department. If you are at risk, take steps to reduce damage and the risk of injury or loss to your family.

If you find yourself in a disaster situation call SERVPRO of Northwest Ventura County for immediate service. 805-507-5507

Mold Doesn't Stand A Chance Against SERVPRO

9/23/2019 (Permalink)

Mold affected hallway in a residential home SERVPRO technicians are mold experts. Don't settle for anything less.

Mold problems can be mitigated quickly and fairly easily with the right expertise and equipment. SERVPRO ofNorthwest Ventura Countyhas trained technicians that are able to contain and remove the mold growth, and then restore the space back to preloss condition. Customers can rest assured that we are able to recover theirbusiness or home and protect them from any potential health effects.

The Mold Remediation Process

Every mold situation is different, from the extent and type of growth to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. When you discover mold, call us at 805-507-5507 and we will implement our standard mold remediation process:

  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Contents and Belongings
  • Restoration
  • Reconstruction

If You See Signs of Mold,Call Us Today –805-507-5507

Damage Restoration Start to Finish SERVPRO Does Construction

9/20/2019 (Permalink)

fire and smoke damaged walls in a home Fire and smoke damage are tough to get out. Call SERVPRO today! 805-507-5507

Did you know that SERVPRO of Northwest Ventura County performs construction services? With 24 years of water damage, fire, smoke ,soot, and mold cleanup knowledge, it makes sense for our clients to have the advantage of having reconstruction services performed by the people who already know that the damage is and have a relationship with them. We make the process seamless and a lot easier.

SERVPRO of Northwest Ventura County has been performing licensed and bonded contracting work in California for 18 years. You can trust that your newly remodeled kitchen, bath, garage, whole house, or business will be in knowledgeable and skilled hands with SERVPRO.

If you have water damage, flood, fire, smoke, or mold problems call SERVPRO of Northwest Ventura County to perform your restoration start to finish. 805-507-5507

SERVPRO - Water Damage Knowledge to Ensure Your Safety

9/4/2019 (Permalink)

Flooded industrial carpet in a Ventura, CA office building Standing water in a Ventura, CA office building professionally cleaned and dried by SERVPRO 805-507-5507

Water Damaged Homes and Businesses Require Special Care

Do you know what to do when you find signs of water damages in your ceiling, walls, or floor? Call your SERVPRO of Northwest Ventura County Professionals immediately. We have the equipment and 24 years of family-owned and operated experience to remove the water, dry the structure, and restore your property to its preloss condition. Don’t wait for mold to set in.  It only takes 24-48 hours for mold spores to multiply and take over. Call today for a free initial inspection!

At SERVPRO of Northwest Ventura County, we are available 24/7 365 days a year to restore your home, property, or business. Call us anytime day or night at 805-507-5507.

SERVPRO - Water Damage Knowledge

8/26/2019 (Permalink)

Flooding on a classroom floor in Ventura, California Resedential and commercial water damage services 805-507-5507


  • Category 1 CLEAN:Water from a clean water source, like a fresh water line for a dishwasher. This water will not cause illness or any ill effects.
  • Category 2 GRAYWater that may cause illness through contact. It may have bacteria in it.
  • Category 3 BLACKWater that is highly contaminated. Contact can cause severe illness or death. Think sewage backup, an overflowing toilet, or storm waters.

Even though water may start out as Category 1, that doesn’t mean it will stay there. Any contamination that the water touches, such as dirty carpet or soil, can change your water damage Category to 2 or even Category 3.  Since standing water breeds bacteria, the longer the water is around, the worse the contamination of your property.

More contamination means that SERVPRO of Northwest Ventura County's restoration team will have to use more aggressive measures to clean your structure and property, and it might mean that soft furnishings, like your carpet, the carpet pad, or even furniture may have to be discarded for your safety.

Water damage can be dangerous and expensive, so preventing water damage is an important part of home maintenance. But if you know the basics of what to do once it happens, you can prevent it from doing its worst.

Call SERVPRO of Northwest Ventura County 805-507-5507 NOW.