Recent Posts

Helpful Updates & Resources Amidst the COVID-19 Pandemic

3/25/2020 (Permalink)

Here to Help SERVPRO of Northwest Ventura County is Here in Your Community & Here to Help!
  1. Update on taxes: Tax Day is now July 15, 2020.

 Treasury Secretary Steve Mnuchin has announced that the government is, "moving Tax Day from April 15 to July 15. All taxpayers and businesses will have this additional time to file and make payments without interest or penalties."

  1. Update on Student loan payments are extended for 60 days

The Department of Education announced that student loan borrowers will be able to suspend their federal student loan payments without a penalty and without accruing interest for at least 60 days.

  1. Resources if you lose your job as result of the COVID-19 Pandemic.

If your work has been compromised or you think it may be, read here. & please share with anyone who could use this information. Thank you for helping us help one another. 

  1. Check in with your overall health & wellness.

If you’re able to over the next few days, check out these resources for looking after your overall wellness. Bring your stress level down with these simple steps:

Stay positive. Laughter has been found to lower levels of stress hormones, reduce inflammation in the arteries, and increase "good" HDL cholesterol.

Meditate. This practice of inward-focused thought and deep breathing has been shown to reduce heart disease risk factors such as high blood pressure. Meditation's close relatives, yoga and prayer, can also relax the mind and body.

Exercise. Every time you are physically active, whether you take a walk or go for a jog, your body releases mood-boosting chemicals called endorphins. Exercising not only helps you destress, it also protects against heart disease by lowering your blood pressure, strengthening your heart muscle, and helping you maintain a healthy weight.

Unplug. It's impossible to escape stress when it follows you everywhere. Cut the cord. Avoid the internet and TV news. Take time each day — even if it's for just 10 or 15 minutes — to escape from the world.

Find ways to destress. Simple things, like a warm bath, listening to music, or spending time on a favorite hobby, can give you a much-needed break from the stressors in your life.

Therapy or coaching can help provide clarity. Find affordable online mental health resources.

Escape. Here are some free virtual getaways.

“May your choices reflect your hopes, not your fears.” — Nelson Mandela

We are Cleaning Experts

3/18/2020 (Permalink)

Here to Help If your home or business needs deep cleaning services, call SERVPRO of NW Ventura County at 805-507-5507

SERVPRO of NW Ventura County is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

Discovering Sources of Water Damage at your Property

3/11/2020 (Permalink)

Water Damage/Flood To schedule a free water damage inspection today, give us a call at 805-507-5507

If you discover a water leak in your home, the first few minutes are crucial. The main priority is to avoid panic and concentrate on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom.

Most all common water supplies in a home have a shut-off valve nearby and all valves can be turned off with a clockwise turn. If the source of the leak is your washing machine, the valves to shut off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall.

In the kitchen, you will find shut-off values for the faucet under the sink. This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat.

A water heater can also be the source of your leak. If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents. Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms.

Some leaks can’t be stopped with an inside valve so the water supply to your house has to be shut off. Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located.

At SERVPRO of Northwest Ventura, we are experts at mitigating water damage. Our expert technicians work quickly and efficiently to extract any water, assess the damages, set up drying equipment and dry your property to its preloss condition.

How to Properly Claim Insurance for Water Damage to your Home

3/11/2020 (Permalink)

Insurance Claim Call SERVPRO of Northwest Ventura at 805-507-5507, a restoration company you can trust!

Flooding & water damage are not situations that the majority of home owners ever expect to face. However, when it does happen, you will probably be at a loss of how to deal with it, especially when it comes to insurance coverage.

Should the unforeseen happen, the following will help walk you through to file a claim;

Review Your Insurance Coverage- Review all of your insurance documents. Locate the phone number for your insurance company’s claims office. If you can’t find it on any paperwork, then it should be on their website. Before you call, have your policy in front of you for reference.

Be Calm- Make sure you are not emotional when you make the call. You need to be able to talk to the claims adjuster (the insurance representative who will discuss the details with you) in a way that is clear & concise. You will not be able to do that if you are noticeably upset.

Keep Your Details Brief & Straight to the Point- Just give the claims adjuster the facts. Unless they ask for details, keep it as short as possible, giving them only the information they need to understand the situation. There are rules & regulations that govern insurance coverage, so you do not need to try to persuade the adjuster over the telephone.

Have Proof- Pictures of your dishwasher overflowing or flooding around a door are definitely proof that can be used to help make your case. Receipt from a plumber or information from the city or county about the cause of the damage will also be very helpful in getting the claim processed.

Mitigation- If you need to mitigate the damage (stop it from getting worse), the insurance company may make a recommendation for a company. It is ONLY a recommendation, so you can contact another restoration company if you prefer.

SERVPRO's Process for Mold in Your Business

3/4/2020 (Permalink)

mold on drywall Call SERVPRO today for a free inspection for your business. 805-507-5507

Every business' mold damage scenario can be  different and require a different solution, but the general mold remediation process stays the same. The steps listed below explain the “typical” process:

Step 1 : Emergency Service. Contact SERVPRO of Northwest Ventura County@ 805-507-5507.

Step 2 : Inspection and Assessments.

Step 3: Mold Containment.

Step 4: Air Filtration.

Step 5: Removing Mold and Mold infested Materials.

Step 6: Cleaning Contents and Belongings 

Step 7: Restoration

Mold is present almost everywhere, indoors and outdoors.

  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call SERVPRO of Northwest Ventura County 24/7/365 @  805-507-5507

Commercial Restoration Services

2/26/2020 (Permalink)

No Job is Too Large for SERVPRO of NW Ventura County SERVPRO of NW Ventura County can handle the big stuff!

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

Emergencies Don’t Sleep. Neither Do We.

2/26/2020 (Permalink)

SERVPRO of NW Ventura County provides Emergency Services Contact SERVPRO of NW Ventura County at 805-507-5507 for emergency services day or night!

Flash floods, broken pipes, electrical fires, and more can all happen at any moment, day or night. The damage caused by water, fire, smoke and mold can be devastating to any commercial property, especially if it is not addressed immediately. That’s where SERVPRO of NW Ventura County comes in to help.

Our team is dedicated to providing the highest quality of property restoration, available—24 hours a day, 7 days a week. We offer 24/7 emergency services so that you can have peace of mind knowing we’ll respond right away to your commercial building damage. We believe in the importance of ensuring that our customers are happy. No matter how difficult the restoration process, we want to ensure that you understand the steps ahead and that you are confident in our technicians. We understand that your business may well depend on our ability to provide efficient, effective restoration services. You can have confidence in our team.

Our business-minded water damage experts understand the pressures you are facing as a business owner. We are here to get your business up and running as quickly as possible. Our technicians provide restoration for all types of disaster damage, including water damage, smoke damage, mold damage, storm damage, and more. No project is too big for our team!

Cleaning Your Companies' Air Ducts After A Fire.

11/6/2019 (Permalink)

smoke and fire Call SERVPRO to get your DUCTS back in a row! 805-507-5507

No matter what time year fire damage occurs in the business that you own, it is likely that you are using your HVAC system to control the temperature of the air.

With your HVAC system running constantly throughout the year there could be a lot of issues when a fire happens.  When fire loss incidents occur, these disasters can move through the air ducts and affect all areas of your facility and coat your air ducts and system with noxious soot and smoke particles.

SERVPRO of Northwest Ventura County understands the importance of removing these detrimental remnants from your HVAC system and cleaning the air and your property as well.  Addressing these concerns can not only prevent further spread of fire damage, but it can also help your air ducts with a greater flow of air to allow the unit to perform at a higher efficiency.

If you have smoke, soot, or just need your ducts cleaned,  Call SERVPRO 805-507-5507.

Fire Damage Cleaning Techniques

11/6/2019 (Permalink)

Fire damagecan leave behind many types of residues and other contaminants. SERVPRO of Northwest Ventura County is here to help clean it up. Here are some of our techniques:

  • Attic -To remove soot from beams and other untreated wood, SERVPRO uses brushes for dry, powdery residues and apply an eco-friendly cleaning agent to break up thicker layers or sticky residues.
  • Cabinets - Our specialists use chem sponges to get into the pores of the wood and eliminate residues that can cause odors.
  • Inside Wall Cavities - Technicians use sandpaper or powered sanders to remove the residues trapped inside beams.
  • Lighting fixtures - Usually the most fragile items to clean, so team specialists remove overhead lights when possible for cleaning and use dry sponges andcloths

We also have specially designed vacuums that use HEPA filters which can catch and trap the smallest bits of residue and even mold spores.

You can trust that SERVPRO will get the job done right. Call for a free inspection 805-507-5507

Commercial Property Preparedness App

10/21/2019 (Permalink)

SERVPRO application image Ready for any disaster with the SERVPRO ERP app. Call today 805-507-5507 to get help setting it up.

Preparing your business or commercial property from natural and/or accident-related disasters is vital to staying in business.  Ventura, CA is not immune to natural disasters even though they are rare. It is so important to ensure that you have a proper plan in place to be prepared for if/when disaster strikes. 

SERVPRO of Northwest Ventura County has great resources that can help you in planning for the safety of your business.  SERVPRO created a free app called the Emergency Ready Profile (ERP) This easy to use application can be downloaded in the Apple Store or Google Play store. This tool allows you to add emergency phone numbers and instructions, locations of shut off valves for your facility, photos of entrances, exits, and other important information like your insurance coverage, etc. The best part is you can print it out, keep it on your phone to access anywhere in the world, or share it instantly to inform employees or emergency responders of what to do if you can't be there. 

We also have team members that are available to help you set it up with a walkthrough of your facility. Call SERVPRO at 805-507-5507 to schedule an appointment.