Recent Posts

Water Damage Countdown

9/21/2021 (Permalink)

Water Damage Timeline shows water dripping and filling floor. sofa in the background No matter where you are on your water damage timeline, SERVPRO of Northwest Ventura is here to help! 805-507-5507

Water damage a day ago? Week? Month? Is it too late?

The problem with water damage, is it can be difficult to assess how bad it really is without the proper tools. You can soak water up with a towel and put a fan on it, but how sure are you that the moisture didn’t travel into other areas of you home?

A typical water damage timeline looks like the following:

MINUTES AFTER LOSS: Water will absorb into materials such as your drywall, furniture and flooring.

1-2 HOURS AFTER LOSS: You will see swelling and warping of walls, flooring and cabinets.

48 HOURS TO 1 WEEK: Water will continue spreading through crevices if left unattended. You may start to notice mold growth. You may see materials splitting or cracking and deterioration. Note that at this point in time your affected area could have doubled in size from day 1.

OVER 1 WEEK: Mold growth will be present, there could be structural safety concerns. Removal of affected areas would be required.

So is it ever too late for SERVPRO to help? Never! We can help you at any point of your water damage timeline. Just keep in mind that the longer you wait the more work that will need to be done to get you back to life. CALL US 805-507-5507

SERVPRO of NW Ventura County-Storm Mobilization

9/21/2021 (Permalink)

4 Servpro bright green vehicles at a gas station at night Our team fueling up in the middle of the night to make the journey to Austin, TX. Call us any hour of the day for Emergency Response 805-507-5507

This winter our team got first hand experience in participating in the Texas Storm Response Team.  That is one of the great things at SERVPRO, when extreme weather events strike across America, SERVPRO franchises are ready to help. Our technicians stepped up to volunteer, traveling across multiple states to set up in Austin, TX. From there are crews immediately dispatched to emergency calls throughout the city.  With our office team filtering calls remotely and working with our team on the ground, we were able to assist the community of Austin.

Our crews genuinely care about our communities. Making the choice to leave loved ones behind to help others shows great character of our technicians. We appreciate them stepping up not only in our local community of Ventura County but nationwide.

So know when it comes your emergency whether it be your home or business, our guys are ready to mobilize for you!

Check out our Storm Damage Cleanup Page for help tips

Water Loss Claims-Tips to Prepare You

9/21/2021 (Permalink)

2 Servpro employess along with 2 homeowners. In Kitchen crouching near kitchen sink. SERVPRO of NW Ventura County can complete a full inspection report to send to your insurance company. Get the process moving by calling 805-507-5507

As a home or business owner, you deal with many stressful situations. When you have a major water loss and you’re faced with a disruption in your life or business, it can be overwhelming. When this happens you’re going to need to navigate the world of filing an insurance claim.

Here are a few basic tips to get you ready:

Tip 1: Pull up your insurance policy- Review your policy and see what coverages you have. Are repairs included in a sudden water loss? Do you have a deductible? Do you have contents coverage? This will help prepare you for your call with your insurance adjuster. Have some questions ready that you need clarification on. This allows you to set your expectations and have a better understanding once you start speaking with your adjuster

Tip 2: When speaking with your adjuster be brief and go straight to the point. Adjusters need to know the facts so they can make a determination on coverage. Since the guidelines are set, you don’t need to convince your adjuster to cover your claim over the phone. The facts will speak for themselves.

Tip 3: Take Photos- Have your proof on the cause of loss. Take photos and report immediately when the loss occurs.

Tip 4: Water Mitigation Services- Check your policy carefully because some insurance companies require you to mitigate the damages (keep from getting worse). If you need a recommendation, your insurance can provide one. Remember you can use ANY restoration company you prefer.

SERVPRO is a Nationally Trusted Brand. Here at SERVPRO NW Ventura County, we know the process and can get you moving forward. CALL US at 805-507-5507

National Preparedness Month: Guidelines for our Ventura Community

9/21/2021 (Permalink)

Green backdrop with blended supplies in background. Servpro logo Take the steps to be prepared BEFORE the situation arises.

Week 1: Make a Plan: Make it a family affair! Talk to family & friends about what that plan will be in case of an emergency. How will you communicate to each other to make sure everyone is safe?

Week 2: Build a Kit: Gather your supplies in one area that is easily accessible. Don’t forget to think about the kiddos and pets. If you have to stay in a shelter do you have enough snacks and activities for the little ones?

Week 3: Prepare for Disasters: Take a tour of your home. See if there are any potential obstacles in case you need to make a quick exit. Where is your home owner’s insurance policy? Have you reviewed it the last couple years? These checks will save you time in the long run, and they are low-cost, no cost preparedness

Week 4: Teach Youth About Preparedness: Talk to your little ones! It is never to early to be prepared. Review emergency numbers. What do they do if they get separated from you? Do they know your meeting point? Communication and practice are key for when emergencies arise.

Fire Restoration-SERVPRO of NW Ventura County is Here!

9/20/2021 (Permalink)

Fire damaged home in background with yellow tape. Servpro logo Fire restoration services you can trust! SERVPRO of NW Ventura County

When you’ve been hit with the unthinkable, you’re left not knowing what to do next. Fire chasers can bombard you with several contacts and you can feel frustrated and unsure about who to trust. That is why SERVPRO is here to help. We are nationally recognized by major insurance companies throughout the country. Our goal is to assist you each step of the way and make the process as seamless as possible.

Here is how SERVPRO can help:

  1. CALL SERVPRO! We are available 24 hrs a day 365 days a year. We will answer your call and get to you within 4 hours- 805-507-5507
  1. Inspection & Assessment: Our certified Fire & Smoke Technicians will come out to do a full inspection of your home. Testing all areas with a dry chemical sponge, they can determine how far soot traveled. All areas are inspected including attic spaces.
  1. Board Up & Roof-Tarping: Should you have exposed areas of the home to the outside elements, SERVPRO will perform board up and roof-tarp services.
  1. Water Mitigation-When the fire trucks have left, you will realize that damage may not be limited to the fire. As fire fighters fight to stop the blaze, you can find yourself with water damage. Our technicians are IICRC certified in Water Mitigation as well so this makes the process easier.
  1. Cleaning & Sanitization: SERVPRO uses specialized equipment and techniques to remove soot from contents and structural parts of your home. We will assess contents and see if they are restorable or total loss. Our goal is to bring your home back as close to preloss condition as possible.
  1. Restoration-Once our team is complete with their work, you are all set to begin repairs of your home. Some homes my need minor repairs like drywall, paint or new flooring. Some may need major repairs that extend to the integrity of the structure. SERVPRO works quickly so you can have peace of mind.

 Fore more information check out our website here

SERVPRO of NW Ventura County knows what it takes to get you back. CALL us 24/7 @ 805-507-5507

How Does SERVPRO Know What I’m Going Through? Because We’ve Been There!

9/20/2021 (Permalink)

Shows white ceiling with water dripping from ceiling tiles and vent. Here's the look of our leaking ceiling! Lucky for us, we are surrounded by SERVPRO Heroes!

Just two months ago, our very own SERVPRO of NW Ventura County got their own water damage surprise. Quiet morning like usual, when our office personnel started hearing soft tapping sounds. Before we knew it, water was pouring out of the ceiling! Pipe had burst and there was no stopping the flow of water.

After the initial feeling of panic. Our staff went into SERVPRO HERO MODE!

Here’s what we had to do.

#1: Stop the water source. Main water shut off was our best friend that day.

#2: Placed buckets to capture as much water as possible before it had time to spread throughout the office.

#3: Notified Property Management of the situation so they could make their own assessment on repairing the pipe. Plumber called out for repairs.

#3: Once the water stopped dripping it was SERVPRO assessment time. Our technician, using his moisture meter, marked the moisture path with blue tape. (Gives us a visual on the extent of damage)

#4: Demo: Ceiling that was physically damaged was removed along with wet insulation. Carpet was lifted and carpet padding was removed to allow carpet to reach drying standards. Carpet padding can retain moisture and typically doesn’t dry.

#5: Drying EQ: Air Movers and dehumidifier was placed to start the drying process. As we know too well in this industry, sitting water turns to mold real fast with no air flow.

#6: Day 3 Re-Assessment: By day 3-5 we have a good idea if materials are going to dry in place or not. Lucky for us our drywall and carpet reached its drying goal.

#8: Now that everything is dry, ceiling replaced and all is well

The Water Mitigation in our office took 3 days because we acted quickly. That is why you shouldn’t wait to call us. Don’t ever assume an area is dry by look or touch. When you assume, water will spread and your initial loss area, can double in size. This will elongate your drying time frame and make it more likely you’ll need costly demo and repairs.

So the next time you find yourself in a Water DISASTER, CALL SERVPRO of NW Ventura County 805-507-5507

Wildfire Preparation for Ventura County Residents

9/16/2021 (Permalink)

Multiple trees on fire When wildfire gets too close to home, Call SERVPRO of NW Ventura County to get your home back to normal 805-507-5507

Our local community knows that when those Santa Ana Winds come over the hills, it can bring with it a lot more than just dust. Prepare yourself this Wildfire Season with the following checklist:

*Warnings and Alerts- Sign up for local alerts right to your phone. Be aware of your surroundings communities.

*Make an Emergency Plan-Have an evacuation plan but also know your local shelter information. Once you’ve made out of your home, what comes next?

*Prepare your Home- Use fire-resistant materials when building your home. Keep your lawn clear of debris and other hazards that can lead to potential issues.

*Important Documents-Have these in one spot so you can grab immediately without having to search during an emergency.

*Supplies-Have an emergency supply box ready to go. Include non-perishable food, medical supplies extra clothes.

*Listen to Authorities-If authorities are advising you to evacuate, don’t hesitate. Be ready to go.

Our local community is no stranger to wildfires. We know the importance of being ready. SERVPRO of Northwest Ventura County is always ready to help our local community. Call us when you need us 805-507-5507

Emergency Flood Cleanup Service in Ventura

9/15/2021 (Permalink)

Toilet with water overflowing on tile floor When your flooring is saturated with water, call SERVPRO of NW Ventura County 805-507-5507

When you need emergency flood cleanup in Ventura, SERVPRO is here to help.

Floods can be scary, stressful, and wreak havoc on your property. Most people don't know who to call or where to begin because this is a brand new experience, that's where we come in.

If you need a trusted water remediation partner, here are several reasons you should call us.

1.) SERVPRO is a trusted industry vendor, who has the experience and know how to handle any size water damage issue. Our franchise owners have been in business for 27 years!

2.) We are licensed, bonded, and insured,(not only for auto and workers compensation, but for our liability as well) which is required in the state of California to do business. 

3.) We are locally owned and operated. Our owners, Brandon and Patrese Hedding, care deeply about doing good work and having great customer service. We are a family owned and operated business.

4.) SERVPRO guarantees our work. If you are unhappy with anything that happens within your home or business, we promise we will do everything we can to make it right.

5.) We work 24 hours a day, 7 days a week, everyday of the year.

Call SERVPRO of Northwest Ventura County anytime at (805)507-5507.

SERVPRO Has the Ability to Handle Your Commercial Flooding Disaster

9/15/2021 (Permalink)

Office space with drying equipment. Water damage When your business needs immediate assistance, call SERVPRO of NW Ventura County 805-507-5507

Flooding in business is usually the result of damaged plumbing, a sprinkler system going off, or leak in the roof. Eliminating the effects of Commercial water damage in a hotel or office building can take several days or weeks, depending on the amount of water on the floor and what is in it. Let SERVPRO of Northwest Ventura County be the company to help.

This situation is bad enough in a private home but spread the damage across ten floors, and 200 rooms and the restoration costs start to look like the purchase price of a mini-mansion! With more than 25 years experience in the restoration business, SERVPRO knows that replacing carpets is one of the most common, and expensive, costs. 

In most cases carpets get soaked, but the water levels are not more than an inch. Our technicians can come in with water extraction wands to draw out the bulk of the water and remove it from the building for each floor of the building.

With water removal accomplished, we begin the process of drying the carpet. This procedure is needed to prevent the fibers from rotting, mold from forming, and to stop deterioration. We use a combination of air movers and dehumidifiers to direct warm, dry air across the carpet surface and force the damp air out of the rooms, down the hallways and into the stairwells where we can vent it outside. Our technicians may prop open the fire exits to assist venting the air if weather permits.

Since commercial grade carpets normally do not have a pad underneath, there is rarely a need to pull them up. However, if they were underwater for more than a day before we arrived, it may be necessary to carefully pull up both an entry and an exit point to force air underneath. It speeds the drying process and is particularly useful if deterioration is a concern. 

At SERVPRO of Northwest Ventura County, we understand that each day lost to flooding means a loss of thousands of dollars. To help keep your doors open and your guests or tenants happy, we keep a response team on 24-hour notice. If you need our services, call us today at (805) 507-5507 for more information.

Be Fire Ready Ventura County!

9/14/2021 (Permalink)

Shows drawing of fire escape plan. different colored crayons Engage your children to take part of your family safety plan. Repetition is key so you can stay calm during an emergency situation.

Summer is ending and just around the corner we have the Holiday Season. It’s important that our Ventura County Residents prepare their homes for the unexpected. As we prepare to place candles in our pumpkins, bake our Turkey’s and light up our Christmas trees, let’s take a pause before it all begins. Fire safety keeps your loved ones prepared and ready when an emergency arises.

Basic Fire Safety Check:

                *Fire Alarms & Carbon Monoxide Alarms (Battery, placement check)

                *Escape Plan (Do your little ones know the plan)

                *Fire Extinguishers (Accessible and near possible hazards)

Don’t wait for a disaster to strike. Take precautions when you have the time. Routine checks and running through your escape plan with your little ones makes a world of difference.

Visit the National Fire Protection Association website for more information on Fire Safety.

And should the un-thinkable happen, SERVPRO of Northwest Ventura County is HERE TO HELP!

805-507-5507